What is a statutory duty of an Indiana licensee working with a seller under a written agreement if the licensee isn't the seller's agent?

The correct response highlights the role of the licensee as it emphasizes the importance of promoting the customer's interests during the transaction. In Indiana, a licensee who is not acting as the seller's agent has the statutory duty to represent the interests of the customer—who may be the seller, buyer, or another party involved in the transaction. This duty entails providing advice, support, and assistance in a manner that aligns with the customer's needs and objectives throughout the real estate process.

The significance of promoting the customer's interests stems from the fiduciary-like responsibility that the licensee assumes, even if they are not the designated agent of the seller. It recognizes that the licensee plays a critical role in ensuring that the customer's priorities and goals are taken into account when negotiating or facilitating the transaction.

Understanding this duty is vital as it shapes every interaction and decision made by the licensee, ensuring that they operate in a way that benefits their customer and complies with legal and ethical standards within the framework of Indiana real estate practice. This not only fosters trust but also contributes to a more fluid and successful transaction experience.